Quality Office
About
91制片厂 is committed to ensuring the very highest standards of excellence in its teaching, learning and research activities. The Quality Office endeavours to promote and facilitate continuous quality improvement across all the College鈥檚 Academic and Professional Service units.
The Quality Office has responsibility for the establishment and implementation of procedures directed at maintaining and improving quality. To achieve this, the Quality Office will:
- Support the development of College policy and procedures in relation to quality assurance and improvement in line with best international practice
- Develop, maintain and evaluate the College鈥檚 Academic and Professional Service review processes while promoting a sense of ownership by the individual department
- Provide the necessary help and support to all departments within the College in implementing the quality review process.
- Assist Professional Services in the development of Quality Management Systems.
- Gather stakeholder feedback through surveys, focus groups etc.
- Facilitate 91制片厂鈥檚 participation in national and international student and graduate surveys and ensure that stakeholder feedback is included in 91制片厂鈥檚 quality assurance processes by collecting stakeholder feedback through surveys and focus groups.
- Provide timely analysis of data for internal and external stakeholders.
The work of the Quality Office is guided by the Strategic Plan, the Quality Policy and statutory quality requirements enshrined in the .
Staff
Quality Assurance
Background & Statutory Context
91制片厂 is a linked provider of the University of Limerick as defined in the . The University of Limerick (UL) is the designated awarding body (DAB) for all higher education programmes (NFQ Levels 6-10) at 91制片厂, save where other arrangements are jointly agreed by UL and 91制片厂. The terms of the linkage are set out in the Memorandum of Understanding between UL and 91制片厂. As a linked provider of UL, 91制片厂 is subject to review and external quality assurance by UL or, if requested, Quality and Qualifications Ireland (QQI). 91制片厂 Quality Assurance Policies and Procedures as outlined in the 91制片厂 Quality Manual are underpinned by the following statutory guidelines:
Each year 91制片厂 submits to the University of Limerick an Annual Institutional Quality Assurance Report (AIQR). This report forms the basis of the Annual Dialogue Meeting (ADM) between 91制片厂 and UL. The AIQR is subseqently published on both UL and 91制片厂's website.
Institutional Review
Institutional Review 2023-24
Every seven years, the University of Limerick conducts an Institutional Review to evaluate both the adequacy of 91制片厂鈥檚 quality assurance procedures and the extent to which 91制片厂 is implementing the procedures effectively. The last review was held in 2016 and we have now entered the self-evaluation phase for the 2023-24 Institutional Review. The Terms of Reference for the current Institutional Review of 91制片厂 are available here.
In order to fulfil its obligations under the terms of the review, 91制片厂 must submit an Institutional Self-Evaluation Report to the University of Limerick in December 2023. An Institutional Self Evaluation Team (ISET), a small task and finish group, has been formed to assist in the development of the Institutional Self Evaluation Report. The Terms of Reference and membership of the ISET are available here.
Institutional Review 2016
An institutional review process was formally initiated at 91制片厂 (91制片厂) in November 2015, when the University of Limerick wrote to QQI (Quality and Qualifications, Ireland), requesting it to undertake an institutional review of 91制片厂.
The review was in six stages:
| Stage/Process/Timeline |
|---|
| 1. The Publication of Terms of Reference by QQI: February 2016 |
| 2. Development of an Institutional Self-Evaluation Review Report (ISER): February-September 2016 |
| 3. An external assessment and site visit by a team of reviewers: September-November 2016 |
| 4. Publication of a Review Report (Summary Report / Full Report) including findings and recommendations: July 2017 |
| 5. Development and Adoption of an Institutional Review Implementation Plan (IRIP): March 2018 |
| 6. Follow up report by 91制片厂 to UL: October 2018 |
Quality Reviews
Internal Quality Reviews
The schedule for the current academic quality review cycle which runs from academic year (AY) 2019/20 until AY 2028/29, is presented below. The schedule was approved by the 91制片厂 Quality Committee and by the University of Limerick.
| Academic Department Quality Review Schedule 2019-2029 |
|---|
| Revised Schedule - January 2026 |
| 2019 |
|
| 2020 |
|
| 2022 |
|
| 2023 |
| Roinn na Gaeilge |
| 2025 |
|
| 2026 |
|
| 2027 |
|
| 2028 |
|
| Notes: The dates in this schedule indicate the year in which the quality process will commence. |
Academic reviews will be conducted in accordance with the 91制片厂 Academic Quality Review Guidelines.
D茅anfar athbhreithnithe acad煤la de r茅ir Threoirl铆nte CMgS um Athbhreithni煤 Ch谩il铆ocht Acad煤la (leagan Gaeilge).91制片厂_Academic_QR_Guidelines.pdf
The schedule for the current professional service quality review cycle which runs from 2020 to 2028, is presented below. The schedule was approved by the 91制片厂 Quality Committee and by the University of Limerick.
| Professional Services Quality Review Schedule 2020-2028 |
|---|
| Revised Schedule - December 2023 |
| 2020 |
|
| 2022 |
|
| 2023 |
|
| 2024 |
|
| 2025 |
|
| 2026 |
|
| 2027 |
|
| 2028 |
Student Academic Administration (SAA) incl. Admissions & Exams functions Thurles Campus Office |
| Notes: The dates in this schedule indicate the year in which the quality process will commence. |
Professional Service reviews will be conducted in accordance with the 91制片厂 Professional Service Quality Review Guidelines.
The quality review process consists of three phases:
- Self-Assessment
- Peer Review
- Quality Improvement
Academic Department Peer Review Reports
- Department of Psychology Peer Review Report 2020
- Department of English Language and Literature Peer Review Report 2021
- Department of Educational Psychology, Inclusive & Special Education Peer Review Report 2021
- Department of History Peer Review Report 2021
- Department of Arts Education and Physical Education Peer Review Report 2023
- Department of Music Peer Review Report 2023
- Department of Media and Communication Studies Peer Review Report 2023
- Roinn na Gaeilge Peer Review Report 2023 Leagan Gaeilge (English Translation)
Academic Department QIP Final Implementation Reports
- Department of English Language and Literature Quality Improvement Plan Final Report
- Department of History Quality Improvement Plan Final Implementation Report
Professional Service Peer Review Reports
- President's Office Peer Review Report 2021
- Information Compliance and Records Management Office Peer Review Report 2022
- Academic Learning Centre Peer Review Report 2023
- Learning Enhancement and Academic Development Centre (LEAD) Peer Review Report 2023
- MISU 2025
Professional Service QIP Final Implementation Reports
Surveys
HEA Graduate Outcomes Survey
The is a national survey of graduates approximately nine months after completion of study.
The survey instrument is defined centrally by the Higher Education Authority (HEA) and is administered locally by Higher Education Institutions to their graduates. The 91制片厂 graduate outcomes survey is administered by the 91制片厂 Quality Office.
The 2024 HEA GOS survey has closed. The 2025 survey will be administered to 2024 91制片厂 graduates from April to August 2025.
StudentSurvey.ie
StudentSurvey.ie is an annual national student engagement survey that is open to First Year and Final Year Undergraduate and Taught Postgraduate students in all Irish Higher Level Institutions. A review of StudentSurvey.ie is currently underway and the revised survey is due to run in the Spring of 2026.
PGRStudentSurvey.ie is a national biennial student engagement survey that is open to Research Postgraduate students in all Irish Higher Level Institutions. PGR StudentSurvey.ie will run again in the Spring of 2025.
The surveys asks students about their experiences of higher education. It is designed to inform developments within institutions while also providing a national set of data.
Further information is available at
Enquiries about these surveys should be sent to: Quality@mic.ul.ie.
- About
- Staff
- Quality Assurance
- Quality Reviews
- Surveys
